HR, Payroll, and Marketing Pro | Natural Motivator | Team Player Hello! I'm Mia, a veteran professional with 20+ years of experience in various aspects of HR and payroll support, and marketing. I bring boundless energy and a natural gift for motivation to everything I do. Empowering Growth: Mentoring is my passion—I've guided individuals at all stages of their careers, fostering success and helping teams thrive. Driven Team Player: As a team-oriented professional, I believe in collective triumph. I'm devoted to seeing everyone excel and always ready to offer support. Connecting and Collaborating: Let's connect if you're as dedicated to growth and teamwork as I am. Together, we can ignite inspiration and drive impactful change. Thank you for visiting my profile. Let's connect and share our journeys toward excellence. Positions: Implementation Specialist at PuzzleHR (2025 - Present), Employee Service Representative/Mentor at PuzzleHR (2022 - 2025), Director of Promotional Entertainment at Roilty Crew Records LLC (2010 - Present), Account Executive at Emerge (2020 - 2022), Client Success Manager at Direct2Market Sales Solutions (2019 - 2020), Sales Specialist at Agent1099 (2018 - 2019), Loan Consultant at Apollo Funding LLC (2015 - 2018), Business Development Specialist at iConnected Marketing (2013 - 2014), Merchant Credit Card Consultant at Apex merchant group (2012 - 2012), Assistant Solutions Specialist at CA Technologies (2010 - 2012), Payroll Consultant at Paychex (2006 - 2010) Skills: Service Implementation, Mentoring, Contact Centers, Garnishments, HRIS, Ceridian, Multi-State Sales Tax, Benefits Administration, Time & Attendance, ADP Payroll, Employee Benefits, COBRA, Payroll, HR Consulting, Cyborg, Unemployment Claims, FMLA, Open Enrollment, Onboarding, Deferred Compensation, Employee Relations, ADP ReportSmith, HRO, Data Entry, Marketing Strategy, Email Marketing, Market Research, Finance, Product Marketing, Social Media Marketing, Paychex, Solution Selling, Solutions Marketing, Direct Sales, Direct Marketing, Gift Cards, Websites, Credit Card Transaction Processing, Credit Card Terminals, Communication, Networking, Network Marketing, Management, Sales Operations, Cold Calling, Sales Process, Sales Management, Sales, Salesforce.com, Account Management Recent Posts: I’m happy to share that I’m starting a new position as Implementation Specialist at PuzzleHR! Just finished the course “Human Resources: Payroll”! #payrolladministration This is the truth capsulated in a single snapshot. I put the cart back. Baby Shiloh says "Thanks PuzzleHR"! 👼 🍼 I'm absolutely delighted to extend my heartfelt gratitude to PuzzleHR for the incredibly thoughtful gift they blessed my precious new arrival, Shiloh Olivia with. This kind gesture included a custom-made baby blanket, which she now cherishes, and a matching nightgown, beautifully displayed in the photos attached. Additionally, a baby rattle, though not captured in the picture, was also part of this generous package, even though Shiloh is yet to grasp it with her tiny fingers he-he. Puzzle HR has proven to be an outstanding company that has nurtured both personal and professional growth, and it's evident that they operate like a close-knit family. Thank you so much for your exceptional kindness and support! I’m happy to share that I’ve obtained a new certification: PuzzleHR Mentor Program Completion from CypherWorx! 🌟 Embracing Positive Attitudes in HR Support! 🌟 Hello #LinkedInCommunity, As professionals in the HR and HR support field, we understand that the foundation of a thriving workplace isn't just built on policies and procedures, but also on the attitudes we bring to the table. It is the one piece that is fully controllable🤝✨ Positive attitudes have the power to transform not only our own outlook but also the experiences of our colleagues, teams, and the entire organization and quite honestly, even the employees that I speak to in my role as an Employee Service Rep. Here are a few thoughts I have on why fostering positivity matters so much: Building Resilience: In the ever-evolving world of HR, challenges are a given. A positive mindset helps us approach setbacks as opportunities to learn and grow, showing our teams that obstacles can be steppingstones to success. My direct managers do this no doubt. Empowering Others: As an HR support professional, I have the privilege of impacting people's work lives in meaningful ways. A positive attitude can inspire confidence, create open lines of communication, and empower individuals to reach their full potential. Boosting Morale: This is most important to me. Our interactions set the tone for the workplace environment. A smile, a kind word, or a supportive gesture can go a long way in lifting spirits, fostering collaboration, and boosting overall morale. I feel if a manager can foster an environment to keep their team's morale high, then sky is the limit! Solution-Oriented Approach: A positive attitude fuels a solution-oriented mindset. By focusing on possibilities rather than dwelling on problems, we become catalysts for innovative problem-solving, driving positive change within our organizations. This mindset is one where you must be critical of yourself and recognize if you are a "complainer" or a problem solver. I struggled a lot with this in the beginning of my career. I have since learned and been coached to bring solutions to the table if an issue is seen. I love this mentality! Building Trust: Trust is the bedrock of effective HR support. Demonstrating consistent positivity builds trust with colleagues, making them more likely to turn to us for guidance and support when they need it most. Remember that even the smallest acts of kindness and encouragement can create a ripple effect that transforms workplaces into thriving communities. #PositiveAttitudes #HRSupport #WorkplacePositivity #TeamworkMakesTheDreamWork #PuzzleHR #PuzzleHRMentor #humpdaymotivation 😎 Good morning TEAM! I really felt the urge to write about this subject. Lend me your eyes! :) 🔥 Battling Burnout: My Personal Journey and Tips to Recharge 🔥 Hey #LinkedInCommunity! 👋 It's been a little while since my last post, and I wanted to share a topic that has been hitting close to home lately - burnout. As remote workers, we face unique challenges that can sometimes take a toll on our well-being, and I've experienced firsthand how burnout can sneak up on us. A few weeks ago, I found myself feeling exhausted and demotivated, and it became clear that burnout had taken its toll. The constant juggling between work and personal life, along with the blurred boundaries of remote work, had become overwhelming. I realized that it's essential to acknowledge these feelings and take action before burnout gets the best of us. Here are a few strategies I've been implementing to combat burnout and recharge my energy: 1️⃣ Create a Dedicated Workspace: Having a designated workspace helps establish boundaries between work and personal life. It also signals a clear transition when you step into or out of your workspace. 2️⃣ Set Clear Work Hours: Determine specific work hours and communicate them with your team and family. Stick to these hours to prevent overworking and maintain a healthy work-life balance. 3️⃣ Take Regular Breaks: Incorporate short breaks throughout the day to step away from the screen, stretch, or go for a walk. These mini-breaks can do wonders to refresh your mind. 4️⃣ Leverage Digital Tools: Take advantage of collaboration and communication tools to stay connected with your team and avoid feeling isolated. I have partners on my team that if not for them, this thing called mentorship and work would NOT work. 5️⃣ Prioritize Self-Care: Make time for activities that bring you joy and relaxation. Whether it's reading a book, meditating, or what I do is light exercise on my breaks and definitely regular stretching. Remember, it's okay to take a step back and prioritize your well-being. By addressing burnout proactively, we can become more resilient and productive in the long run. 🌟 I'd love to hear from you all! How do you handle burnout while working remotely? Share your tips and experiences in the comments below. Let's support each other on this journey to a healthier work-life balance. Your feedback is priceless! 👇 #BurnoutAwareness #RemoteWorkLife #WorkLifeBalance #SelfCareMatters #LinkedInCommunity #puzzlehr #puzzlehrmentor 🎉 Celebrating My One-Year Anniversary at Puzzle HR! 🎉 It's hard to believe that it has already been a whole year since I joined the incredible team at Puzzle HR. July 11th marked my one-year anniversary, and I couldn't be more grateful and for the growth, opportunities, and amazing experiences I've had during this time. Working at Puzzle HR has been an absolute game-changer for me. I've been fortunate to be part of a dynamic and forward-thinking organization that truly values its employees and fosters a culture of innovation and collaboration. From day one, I've been surrounded by individuals who have pushed me to step out of my comfort zone and challenge myself in new ways. Over the past year, I've witnessed firsthand the remarkable growth of Puzzle HR. We've achieved some remarkable milestones, expanded our client base, and made a significant impact in the HR industry. It's been exhilarating to be part of a company that is constantly pushing the boundaries and redefining what's possible... we are one of one. I want to express my heartfelt gratitude to my incredible colleagues, partners and leaders at Puzzle HR. Your support, guidance, and belief in my abilities have been instrumental in my personal and professional growth. I've learned so much from each and every one of you, and I look forward to continuing this journey together. Lastly, I would like to extend my deepest appreciation to our clients and partners who have entrusted Puzzle HR with their HR needs. It's been a privilege to work with them and contribute to their success. CHEERS to one more year! #WorkAnniversary #GrowthMilestone #PuzzleHR #OneYearStrong #TeamworkMakesTheDreamWork #workmilestone 🎆 Happy belated 4th of July! As I reflect on the spirit of independence and freedom, I can't help but express my gratitude for the incredible support Puzzle HR has provided throughout my career journey. 🧩✨ Just like the fireworks that light up the sky, Puzzle HR has illuminated my path, guiding me through the complexities of HR and propelling me towards success. 💥 Their unwavering support and expertise have been invaluable in my professional growth. With Puzzle HR by my side, I've navigated challenging workplace situations, overcome obstacles, and achieved milestones that I once thought were beyond reach. They've been my trusted partners, providing the resources, guidance, and encouragement that have made all the difference. Just as the 4th of July brings people together, Puzzle HR has fostered collaboration and camaraderie among colleagues. Their dedication to creating an inclusive and supportive work environment has allowed me to thrive and excel in my role as a mentor. 🤝💼 - This opportunity has also inspired me to write posts that express my passion for not only writing but more specifically journaling my thoughts in a positive and passionate manner. As I celebrate the independence of our nation, I also celebrate the independence and freedom that Puzzle HR has helped me attain in my career. They have equipped me with the knowledge and tools to navigate the ever-changing HR landscape and achieve my professional aspirations. So, on this post-4th of July celebration, I raise a toast to the incredible team at Puzzle HR and express my heartfelt appreciation for their unwavering support. Here's to the journey we've embarked upon together and the exciting possibilities that lie ahead. I thank you for brining me along. 🎇🎉 #IndependenceDay #PuzzleHRSupport #CareerSuccess #PuzzleHR #growthmindset #mentor #puzzlehrmentor " 😵 👨‍🏫 Taking care of our mental health in a remote work setup 🏡💻 As we continue to navigate the world of remote work, it's crucial to prioritize our mental well-being. I have had my moments in this setting which is why I wanted to come up with a good post regarding this today. Working from home has its perks, but it also brings unique challenges that can impact our mental health. Here are some tips that work for me to help maintain a healthy mindset: 1️⃣ Establish a routine: Create a structured daily routine that includes regular breaks, exercise, and time for self-care. Stick to a consistent schedule to maintain a sense of stability and normalcy. I do small workouts on my breaks to keep me mobile. 2️⃣ Designate a workspace: Set up a dedicated workspace that is separate from your living area, if possible. Having a defined work area helps to create boundaries and establish a work-life balance. I am blessed to have an "offlimits" office that I have everything I need for my work and breaks. 3️⃣ Stay socially connected: Virtual interactions may not be the same as in-person connections, but they are vital for combating feelings of isolation. Schedule regular video calls or virtual coffee chats with colleagues and loved ones to maintain social connections. I often video or phone call other mentors to talk about the days events, whether its just to vent, for advice or just to break the day up. 4️⃣ Take regular breaks: Allow yourself short breaks throughout the day to recharge and relax. Use this time to stretch, meditate, or engage in activities that bring you joy and help clear your mind. 5️⃣ Communicate openly: Share your concerns and challenges with your manager or HR department. Companies are becoming more aware of the importance of mental health, and they may have resources or initiatives to support remote employees. Puzzle has been great about allowing me to be open when speaking of any concerns. 6️⃣ Practice self-care: Engage in activities that promote self-care and stress relief. This could include exercise, hobbies, reading, or practicing mindfulness techniques. Prioritize your well-being and make time for activities that bring you joy. Oh, and dont forget to shower in the mornings LOL 😝 Remember, taking care of your mental health is essential, even in a remote work environment. Let's foster a culture where mental well-being is valued and supported. 💙 If you have any additional tips or experiences to share, I'd love to hear them in the comments below. Together, let's create a remote work environment that promotes mental health and overall happiness. 🌈✨ #MentalHealthMatters #RemoteWorkLife #WorkLifeBalance #SelfCare #Wellbeing #puzzlehr 🌟 Embracing Mentorship at Puzzle HR: Nurturing Future Leaders 🌟 ✨ "The greatest leader is not necessarily the one who does the greatest things. They are the one who gets the people to do the greatest things." - Ronald Reagan ✨ Reflecting on my journey as an employee service representative and mentor at Puzzle HR, I have discovered profound joy and growth, both for myself and those I have guided. Mentorship has allowed me to unlock the potential within others and, in turn, learn valuable lessons about leadership and personal development. While I may not currently hold a formal leadership position, I aspire to one day prove my mettle as a leader within Puzzle HR. Mentorship has played a pivotal role in shaping this ambition. By guiding and supporting individuals along their professional paths, I have gained insights into effective leadership that will undoubtedly contribute to my future endeavors at Puzzle HR. As an employee service representative and mentor, I have learned that leadership is not merely about commanding or directing others. True leadership lies in inspiring, empowering, and bringing out the best in those around you. It involves fostering a sense of trust, collaboration, and growth within a team. Through mentorship at Puzzle , I have honed my skills in active listening, empathy, and providing guidance that enables others to shine. Mentorship at Puzzle HR has also taught me the value of continuous learning and adaptation. Leadership is a journey that demands a willingness to evolve, learn from experiences, and embrace new perspectives. By staying open-minded and receptive to the insights of my mentees at Puzzle, I have cultivated a mindset of growth and adaptability—a crucial trait for any aspiring leader within our organization. Although my current role as an employee service representative and mentor may not be a formal leadership position, mentorship has shown me that leadership can manifest in various forms within our company. It is not confined to titles or positions but is instead a mindset and a way of being. By embracing opportunities to mentor and contribute to the growth of others at Puzzle, I have begun to demonstrate leadership qualities that will undoubtedly shape my future within our organization. In conclusion, mentorship has been an invaluable experience that has shaped my aspirations as a future leader within our organization. It has taught me that leadership is not solely about authority but is about inspiring, empowering, and nurturing others to reach their full potential. As I continue on my journey at Puzzle, I will carry the lessons learned through mentorship, embracing every opportunity to develop my leadership skills and make a positive impact on the growth and success of our employees and Puzzle HR as a whole. #Mentorship #LeadershipJourney #PersonalDevelopment #Empowerment #ContinuousLearning #Puzzlehr 🌟 Embracing Diversity and Fostering Inclusion: Building a Stronger Workforce Together! 🌍🤝 Hello LinkedIn community! 👋🏼 As an HR support professional, I am passionate about being part of creating an inclusive workplaces that empower individuals and drive organizational success. Today, I wanted to share some thoughts on the importance of embracing diversity and fostering inclusion within our organizations. 🌈💼 In today's interconnected world, diversity has become an essential element of any thriving workforce. Embracing individuals with different backgrounds, perspectives, and experiences not only enriches our workplaces but also fuels innovation and drives better business outcomes. 🚀✨ However, diversity alone is not enough. We must go beyond the numbers and actively foster inclusion. Inclusion means creating an environment where every employee feels valued, respected, and empowered to contribute their unique talents and ideas. It's about ensuring that every voice is heard, every perspective is considered, and every opportunity is accessible to all. 🗣️💡 Here are a few practical steps we can take to foster diversity and inclusion within our organizations: 1️⃣ Cultivate a culture of openness: Encourage open and honest conversations about diversity, inclusion, and bias. Create safe spaces where employees can share their experiences and perspectives without fear of judgment. 2️⃣ Provide training and education: Offer diversity and inclusion training programs for employees at all levels. This will enhance awareness, sensitivity, and empathy, fostering a more inclusive environment. 3️⃣ Review policies and practices: Regularly assess your organization's policies and practices to identify and address any potential barriers to diversity and inclusion. Make necessary adjustments to ensure fairness and equal opportunities. 4. Celebrate diversity: Embrace cultural celebrations, heritage months, and events that highlight the diverse backgrounds and contributions of your employees. This not only promotes inclusivity but also helps build strong bonds within your teams. By prioritizing diversity and inclusion, we can cultivate a workplace where every employee can thrive, regardless of their gender, race, ethnicity, age, disability, or any other dimension of diversity. Together, we can create a truly inclusive environment that drives innovation, fosters creativity, and attracts top talent. 💪🌟 Let's make diversity and inclusion more than just buzzwords. Let's turn them into concrete actions that transform our workplaces and society for the better. I invite you all to join me in this journey of building a stronger and more inclusive workforce! 🌍🤝 #DiversityandInclusion #InclusiveWorkplace #HRLeadership #BuildingStrongerTeams #EmpoweringTalent Anyone need graphic design? #graphicdesign #PuzzleHR Thanks! 🙏🏾 #puzzlehr What a great company to work for! Happy holidays peeps - stay safe out there! Amazing stuff! I am so happy to be a piece of the PuZzLe! So thankful to have landed here! Want to join our team? We are looking for an HR expert in the DC area. #hr #team Thank the good Lord that people took chances on me. This is a quick 5 min read on keys to leadership. Good stuff. I'd say #PuzzleHR has a good grasp on this! #management #teamspirit #businessandmanagement #leadership This is a heck of a read! #humanresources #leadershipdevelopment #businessandmanagement #peoplemanagement #administration #talentmanagement #humancapital "Remember. Every day, some ordinary person does something extraordinary. Today, it's your turn." _ Lou Holtz I’m happy to share that I’m starting a new position as Employee Service Representative at PuzzleHR! I could not be happier :) #PuzzleHR #PuzzleFamily This is absolutely fantastic. Hi everyone - I am looking for a new role and would appreciate your support. Thank you in advance for any connections, advice, or opportunities you can offer. #OpenToWork #opportunities #thankyou #hiring #jobs #recruitment #recruiting #careers This is good stuff! This takes “time management” to a level of excellence in my opinion! #timemanagement #homeimprovement #family